Every device purchased from ViberStore between 1 October and 25 December 2026, inclusive, comes with a 15-month warranty. Devices purchased outside this promotional period come with our standard 12-month warranty.

Our warranty covers qualifying hardware and software faults arising under normal use. If a covered fault occurs, we'll arrange a repair or replacement in accordance with our warranty terms. Accidental damage, liquid damage and damage caused by unauthorised repairs are not covered by our voluntary warranty.

Battery warranty
Every device includes a 90-day commercial battery warranty covering qualifying battery faults. Battery health is tested before dispatch. Your statutory consumer rights remain unaffected: a battery fault occurring after 90 days may still qualify for a remedy under Irish consumer law.

Your consumer rights
Our warranties are provided in addition to your statutory rights under Irish consumer law and do not limit or replace those rights.

Shipping
We offer free, fast delivery across Ireland. Most orders placed before 2pm leave our Dublin warehouse the same day, with next-day delivery in most cases.

Returns
We want you to love your phone. If you change your mind for any reason, you’ve got 30 days to send it back for free. Just email us at returns@viberstore.com and we’ll sort a prepaid return label. Once we receive it in its original condition, we’ll process your refund or exchange within a few working days, no hassle.