About us

Who We Are

ViberStore is a leading online reseller of refurbished Apple, Samsung, and Huawei products in New Zealand. With over 9 years of experience serving customers, we are dedicated to providing a seamless shopping experience, offering a wide range of high-quality refurbished mobile phones at competitive prices. Our commitment to value and exceptional customer service has earned us a strong reputation, with over 135,000 satisfied customers worldwide and numerous 5-star reviews.

As a family-owned business with over 20 years in the mobile industry, we take pride in delivering reliable and expertly refurbished devices to our New Zealand customers. All phones are thoroughly inspected, certified, and shipped directly within New Zealand, ensuring quality and peace of mind with every purchase. Our mission is to offer the best possible experience when buying a mobile device, making ViberStore the preferred choice for refurbished mobile phones.

Sustainability at the heart of ViberStore

At ViberStore, choosing refurbished isn’t just about great value—it’s about making a positive impact on the environment. Here’s how each purchase helps:

  • Cutting CO₂ Emissions: A refurbished phone saves around 55.5 kg of CO₂, the same amount absorbed by two mature trees in a year. This choice cuts emissions by up to 80% compared to buying new, helping reduce our collective carbon footprint.

  • Reducing Toxic E-Waste: Each phone we refurbish keeps around 100 grams of toxic e-waste out of landfills, protecting New Zealand’s soil and water from harmful chemicals.

  • Conserving Precious Minerals: Refurbishing saves an estimated 7 kg of minerals like gold and palladium per phone, reducing the need for resource-intensive mining.

  • Saving Water & Energy: Manufacturing a new phone uses around 13,000 litres of water. Choosing refurbished helps conserve these vital resources, supporting a more sustainable future.

By choosing ViberStore, you’re supporting a circular economy that values reuse over waste. Together, we’re making a positive impact—one phone at a time.



ViberStore is part of the franchise chain The ViberStore Group Limited, for more information check out www.viberstoregroup.com

You can contact us through live chat, Facebook Messenger, email or by calling our sales office. Our address is Unit 6/30 Fleet Street, Eden Terrace, Auckland 1021, New Zealand. Our sales department email is info@viberstore.co.nz and for returns please contact returns@viberstore.co.nz. Our direct sales number is +64 800 284 237.

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