Shipping & delivery

Fast, fully tracked delivery across New Zealand — delivered by New Zealand Post.

Delivery options

Standard delivery

Free

2–5 working days · New Zealand

Included on all orders

Tracked delivery via New Zealand Post across New Zealand. Every shipment is fully insured in transit.

Express delivery

$7.20

1–2 working days · New Zealand

New Zealand Post Express delivery. Order before 2pm Monday–Friday for same-day dispatch.

Order cut-off times

Monday – Friday before 2pm

Dispatched same working day

Monday – Friday after 2pm

Dispatched next working day

Weekends & bank holidays

Processed on the next working day

How your order gets to you

Order confirmed

You'll receive an order confirmation email immediately after purchase.

Device prepared in Auckland

Our team checks, cleans and packs your device at our Auckland warehouse before dispatch.

Dispatched with NZ Post

Your tracking number is emailed to you. All shipments are fully insured in transit.

Delivered to you

Your refurbished device arrives, ready to set up and use.

Good to know

We deliver to residential and business addresses only — we do not deliver to P.O. boxes.

During peak periods (Black Friday, Christmas), delivery times may be slightly extended due to courier demand.

All orders are dispatched in eco-friendly ViberStore packaging.

If you haven't received your tracking email within 24 hours of ordering, please check your spam folder or contact us.

Need help with your delivery?

Our Auckland-based team is available Monday to Friday, 9am–5pm.

09 377 4750 Email us